Knowledge Assistant Knowledge Assistant - Smart FAQs Support

Help your school website visitors locate answers to their questions instantly!

Streamline your school communications

Make it easy for stakeholders to reach you

Deliver swift customer service

Improve accountability and community trust in your school district



A Perfect Solution To Create a Better School Experience for All Stakeholders

Built specifically for K-12 schools and districts, Knowledge Assistant - Smart FAQs Support is a self-learning school communication platform. It helps your community members instantly locate answers to their questions, resulting in improved school customer experience and creating efficiencies.

Powered by advances in Natural Language Processing and Artificial Intelligence, it can correctly answer Frequently Asked Questions in various ways and use customer input to continuously learn and improve the quality and relevance of its responses.

Serves answers already updated in the knowledge base

Reuses your past answers

Captures questions from anyone who visits your website

Reports questions without answers in an intuitive dashboard and easy-to-read user reports

Why Should You Choose Knowledge Assistant - Smart FAQs Support?

Knowledge Assistant - Smart FAQs Support offers an efficient two-way communication channel for community members ensuring timely response to stakeholders queries and concerns.

(Click the Tiles to View Benefits)

24/7 Automated
Customer Service

24/7 Automated
Customer Service

Give your community members a fast, easy way to get answers to FAQs on their schedule from any device.

Centralized School Information Repository

Centralized School Information Repository

Maintain a universal knowledge repository of stakeholder queries and FAQs about your school and topics around them. Watch it learn over time.

Reduce Overall
Support Costs

Reduce Overall
Support Costs

Reclaim time and capacity—freeing up staff to resolve high-touch customer interactions.

Powerful Admin Console

Powerful Admin Console

Easily create, organize and grow your knowledge base from one admin access. Promptly answer new user queries and add useful questions to your repository so that when another user asks the same question, an answer is provided instantaneously!

Easy Embed and Implementation

Easy Embed and Implementation

Quickly and easily embed the script on your school website to offer fully searchable self-service FAQ support, including text and multimedia.

Actionable Insights

Actionable Insights

Measure your impact with real-time usage and performance reports.

Get The Knowledge Assistant - Smart FAQs Support Advantage

User-friendly & simple admin interface

Easy creation, editing, and deletion of FAQs

Multiple ways to easily create & maintain FAQs - Q&A, CSV, URL, Lumos Comprehend

Detailed user reports - time saved, the number of questions asked, how many were answered, and more!

Provide intelligent & autonomous answers to stakeholder’s concerns and queries swiftly

Unlimited capacity for your knowledge base growth

Flexible communication, including text and multimedia formats

Easy integration to get you started on the same day

Support with demos, training, and onboarding

Knowledge Assistant - Smart FAQs Support

  • Improve accountability and community trust in your school district
  • Create a better school experience for all the stakeholders
  • Enhance transparency by involving community members
  • Give answers anywhere, anytime, and on any device
  • Quick and easy deployment - no additional tech infrastructure required

Request 1 Month Free Pilot