Privacy
Policy
This
privacy statement is designed to help you understand how we use and safeguard
the personal information you provide to us. This privacy statement describes the
practices of LumosTestPrep.com, LumosEditor.com,
and Lumos Information Services.
Information
That We Collect
When
you visit our Web site, you may provide us with information in different ways.
For example, you may register with us or sign up for our newsletter.
Additionally, we collect information on an aggregate basis as you and others
browse our web site.
Children's
Data
The
Lumos Information Services websites are designed for elementary, middle and high
school students, their parents, and adults seeking information on higher
education. Children under 13 years of age may use these websites to get general
information about higher education. However, we do not collect personal
information from anyone under 13, and children under 13 may not register or conduct personalized searches.
The
types of information we ask for varies with the search you're conducting. In
addition to your name and contact information, we will ask for other information
related to the topic. If you request document editing services from us, you will
provide a copy of the letter, essay or resume you want us to revise.
How
We Use the Information
In
general, we use the information you provide in order to:
-
respond
to your requests for information
-
provide
the services you request
-
provide
customer service
-
provide
links between targeted product and service providers and appropriate
individuals
If
you request editing services, we provide those services and bill you for the
services as instructed. We do NOT sell any personal information from essays or
resumes to any third parties. The full policy regarding use of customer
information can be found in the Terms of Service that you must check to complete
your order.
If
you purchase a product or service on our site, you may provide us with a credit
card number. This credit card number will only be used to process your purchase.
We will not disclose credit card numbers to third parties for marketing purposes
under any circumstances.
In
general, it is our policy to share information with other Lumos Information Services
companies unless you tell us not to by opting out. Unless you agree (by opting
in), we will not share personal information about you with unrelated companies
except as needed to complete your transaction. However, we may disclose any
information when legally compelled to do so or when needed for the protection of
our legal rights. For example, we may disclose information about you in response
to a subpoena or government investigation. We may also disclose information
about you in connection with the transfer of assets of our business.
At
registration, you will be given the opportunity to opt-out of Company internal
promotions, offers and marketing messages. You will also be given the
opportunity to opt-in to receive offers from partners and third parties.
Your
Choices
Opting
Out of Offers from Lumos Information Services
We
only want to send you information if you want to receive it. You may opt out of
receiving additional or future information from us or from having your
information shared within the Lumos Information Services at any time by doing
any one of the following: clicking the "unsubscribe" link found in
every newsletter or email, or by contacting our customer services department by
email at support@lumostestprep.com
or phone (732-384-0146) and requesting removal from our internal email lists.
Opting
In for Offers from Our Marketing Partners
If
you want to receive information from our marketing partners, you may opt in
during the registration process by checking the appropriate boxes on the
registration page. If you do opt in, you can always change your mind and inform
us that you no longer want to disclose your information to new marketing
partners. Simply contact our customer services department by email at support@lumostestprep.com
and request removal from our external email list or call us at 1-(732)-384-0146.
Newsletter
If
a user wishes to subscribe to any of our newsletters, we ask them to register by
providing their contact information (email address), geographic information (zip
code), and segmentation information (high school student, parent, etc.).
Newsletter recipients will also receive Company offers from time-to-time and may
opt-out of these offers by using the method described above.
Promotions,
Surveys and Contests
From
time-to-time our site requests information from users via promotions, surveys or
contests. Participation in these surveys or contests is completely voluntary and
the user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping
address), segmentation information (such as high school student, parent, etc.)
and demographic information (such as zip code). Contact information will be used
to process entries, send promotional material, notify the winners and award
prizes. Survey information will be used for purposes of monitoring or improving
use of and satisfaction with this Web site.
Please
be sure to consult the official rules of any contest or sweepstakes you enter as
specific data collection and usage practices may vary by contest or sweepstakes.
Unless the official rules or entry instructions provide otherwise, contest or
sweepstakes participants may opt-out of receiving future mailings or having
their information shared with other companies by the method described above.
Email
A Friend/Tell A Friend
If
a user elects to participate in our referral program for recruiting friends to
become a customer of the site, we ask the user to provide the email address of
the friend who will then receive a one-time email message. Friends recruited
through this program will register with us and enjoy all of the benefits of
being a user.
Special
Offers
We
send all new members a welcoming email. Established members will occasionally
receive information on products, services, special deals, or a newsletter. Out
of respect for the privacy of our users we present the option to not receive
these types of communications. Please see description of our opt-out policy
above.
Cookies
and Web Site Information
Like
most other commercial websites, we use standard "cookie" technology
and web server logs to collect information about how our web site is used.
Cookies are small pieces of data that are stored by your web browser on your
hard drive. The cookies allow our web servers to recognize the computers used to
access our websites. Cookies allow you to move from page to page on the website,
by remembering the information about the entire session.
Information
gathered through cookies and by our web server logs may include the date and
time of visits, the pages viewed, time spent at our Web site, and the Web sites
visited just before and just after our Web site. This information is collected
on an aggregate basis. None of this information is associated with you as an
individual.
Please
note that this website provides direct links to various other websites, where you can apply for products and services or register for
more information. This privacy statement does not describe the practices of our
partners. Before disclosing personal information on any other company's web
site, you should read the privacy policy associated with that site.
How
Do We Secure Information Transmissions?
If
you purchase a product from us, we will ask for a credit card number. These
transactions are secured using licensed secure server software which encrypts
the information you provide.
Additionally,
we periodically review our operations and business practices for compliance with
corporate policies and procedures governing the security, confidentiality and
quality of our information.
Contact
Us With Any Questions
If
you have any questions about this privacy statement, the practices of our
websites, or your dealings with this web site, please contact the proper address
below:
Contact name: Sherry K
Company: Lumos Information Services
Phone: (732)384-0146
Fax: (866)283-6471
Email: sherry@lumostestprep.com