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Online Program2362 West Main StreetJojo, TX 98456 June 16, 2017 Dear Mr. Seymour: I ordered a Magic Racing Top from your company. The toy was delivered to me today in a package that was badly damaged. I took a picture of the box before I opened it, which I am sending to you as proof of the damage. The toy inside was broken due to the damage of the package during shipping. This toy was to be a gift for my friend’s birthday. There is not enough time before his party to wait for a replacement toy; therefore, I no longer need the toy. I would like for you to refund my money. Please send me a prepaid shipping label if you would like me to return the broken toy. Thank you for handling this matter for me. I look forward to hearing from you and hope we can satisfactorily resolve this problem. Sincerely,Tim West
The author does not want a replacement toy. What reason does he give for not wanting a replacement?