Gain recognition and validation for your skills in Chat Support and Best Practices concepts
Gain a competitive edge over your peers
Earn a robust and verifiable digital certificate
Establish professional credibility by sharing your expertise on your social and professional networks, resumes, CVs
Increase your earning potential with promotions at the workplace
Advance your career as a Chat Support Specialist
How It Works?
Program Description
This Certification program is specifically designed for those using chat as part of their live support or web sales strategy. It covers the skills needed to provide good communication to customers via a chat platform and explains how to set the tone of a chat, identify the types of requests they most frequently receive while manning the chat line. An individual holding this certificate can validate their chat support techniques and communication skills.
For any product related questions or requests of cancellations and refunds, contact support@lumoslearning.com / 888-309-8227