Job Description:
We are looking to add multiple goal-oriented Sales and Customer Service Representatives to work in our new sales office in/around Bordentown, New Jersey. This is a great opportunity if you have experience with the public school system and enjoy helping educators! In this role, you would have the opportunity to help schools improve student achievement by offering them a proven educational technology solution. Currently, the Lumos Learning Programs are used by over 350,000 students, 50,000 teachers, and 25,000 schools.
A successful candidate would be customer service minded and would possess the ability to generate revenue, set new targets and meet both customer and company expectations. Creating and generating sales, following-up on leads and closing deals are critical skills for a successful candidate.
RESPONSIBILITIES:
- Use a consultative approach to discover customers problems and demonstrate how Lumos solutions could address their curriculum and assessment needs
- Support customers through full-cycle of their purchase process and renewal
- Proactively build relationships within a school system
- Liaise with co-workers to provide and improve customer experience
- Pro-actively monitor application usage and seek cross-sell, up-sell opportunities
- Stay updated on currently offered products
- Keep up with educational policy changes
REQUIREMENTS:
- Established track-record as a sales associate or manager
- Must have a good phone voice
- Working knowledge of the public school system
- Able to work independently as well as collaboratively
- Experience with CRM a plus
- Prior experience with the school system in any role (teacher, principal, curriculum lead, admin) would be a plus
- High Customer Service-orientation and communication skills
- High school diploma required, higher education would be a plus
- Some Travel Required
If you are excited about this opportunity, please send your resume to:
Jeremy Brunton
National Sales Manager
jeremy.brunton@lumoslearning.com
518-594-7638
About the Company
Lumos Learning a publisher of innovative tools that enhance classroom learning for children in K-12. It has developed learning platforms that combine online and print media to complement classroom learning. Using the Lumos Study Programs, parents and educators can reinforce the classroom learning experience for children and help them succeed in the classrooms and standardized tests. It was founded in 2007 and based in Piscataway, NJ. You can learn more by visiting http://www.lumoslearning.com
