Frequently Asked Questions

Training Program Information

Where can I check my answers

Where can I track my progress

Where can I find my assignments

Where can I see my study program

Where can I find digital workbooks

Where can i find my custom lessons

Where can I find my practice tests

Can I pause the test

Where can I view summary report

Where can I see my progress

How can I access my assignments

Account information

How do I change my password?

How do I change my profile?

How do I contact you?

How do I invite my parent?

Message Center

Where can I see my homework assignments

How do I retrieve my lost password?

Can the tests be retaken using the same account access?

General Information

What software do I need?

What is an ECR type question?

Training Program Information

Where can I check my answers

You can check your answers after completing your test

Where can I track my progress

Click on my reports on the right side top corner to track your progress.

Where can I find my assignments

Student assignments are located in the bell icon.

Where can I see my study program

Once you log in you will be taken to the initial dashboard where you can see all your study programs.

Where can I find digital workbooks

Benith the practice test you will find thedigital workbooks to practice specific topics and standards.

Where can i find my custom lessons

In the content page at the very bottom the student can find custom lesson created by teacher

Where can I find my practice test

In the content page the first two sections provide a blueprint practice for your state

Can I pause the test

Yes, you can pause the test and resume at a later time

Where can I view summary report

A student can click on total number og questions to view a complete summary report

Where can I see my progress

Click on my reports on the right side top corner to see your progress

How can I access my assignments

You can access through the bell and through lumos assistant

Account information

How do I change my password?

After you log onto the site, click on the “My Profile” button and enter your new password in the password fields.

How do I change my profile?

After you log onto the site, click on the “My Profile” button.

How do I contact you?

We are easy to reach!

How do I invite my parent?

Go to my profile -> Invite parent

Message Center

Where can I see my homework assignments?

After you login to the student portal, click on the bell icon at the top right corner to access all assignments

How do I retrieve my lost password?

To protect your security, Lumos Learning cannot retrieve your old password. However our support team can reset your password. Please send a note to support@lumoslearning.com if you need your password reset.

Can the tests be retaken using the same registered account?

Yes.The tests can be accessed from the same account you registered during your purchase.Access from that account to the eLearning course is valid for 1 year period from the date of purchase.You can retake the tests as many times as you wish during your subscription period. The latest test results are stored in the database.

General Information

What software do I need?

All you need is a personal computer with internet access. No software installation is necessary. We recommend that you access the Lumos Online Program using a personal computer with Microsoft Internet Explorer version 6 or higher with broadband internet connection.

What is an ECR type question?

ECR stands for Extended Constructor Response type wherein you are supposed to enter your answers in the box provided , your answers will be evaluated by the teacher before which it will be kept in the pending state .